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Tulsa Better Business Bureau

Angie's List

​​"Getting your families where they need to go for over 60 years"
 

5

I first called one of the local car dealers of the brand of car my wife has they was only interested in making money , Jay's automotive listened to my problem and offered a couple of solutions on the spot did not cost me a dime Jay's has definitely without a dought earned my business, from now on I will go to them first and give them my business as they work on good business and integrity and that to me make a World of difference

5

5

5

Great service. Called about a Traction/ABS light. He scanned my truck deleted my old codes and told me what the hard code was. Didn’t charge me a thing. Got the new sensor installed. Went back and he tried again same code. He gave me some connections and told me exactly what I need to do to fix the problem. Again all for free. Would definitely take my vehicles to him for service or repair. Very knowledgeable and great customer service.

5

Great service. Called about a Traction/ABS light. He scanned my truck deleted my old codes and told me what the hard code was. Didn’t charge me a thing. Got the new sensor installed. Went back and he tried again same code. He gave me some connections and told me exactly what I need to do to fix the problem. Again all for free. Would definitely take my vehicles to him for service or repair. Very knowledgeable and great customer service.

5

Great service, communication, and prices.

5

Great service, communication, and prices.

5

Despite never having used Jay's Automotive, I give them a five star rating for their honesty... A year ago I stopped there because my truck was over heating. After they checked the problem out, they reported it was a defective spring in my radiator cap. They did not charge me for their time and analysis. A month ago, my nephew was driving to school when the power steering went out. A few moments later, an explosion occured under the hood - the upper radiator hose was split open the entire length. The serpentine belt tensioner had failed, causing the water pump to stop working... To add insult to injury, my nephew kept driving the car, resulting in a warped head. The guys at Jay's were honest about what they discovered, and reported it back to me. Everything they told me I had already speculated was what was wrong. They were honest in telling me that chances were good that the engine was ruined, and due to the age of the truck, was not worth fixing. An unscrupulous repair shop could have attempted the repair and charged me a lot of money. Instead, they charged me nothing. The next time I need work done on a vehicle, I am taking it to Jay's. I am very impressed with this company. If I could give them a ten star rating, I would.

5

Erik was awsome and we are very grateful for his kindness. Even gave a ride to and from to home. Thank you. We will definitely being doing business.

Thank you for the review! We appreciate your business.

- Jay's Automotive - Bartlesville, OK
5

The customer service in this place was absolutely outstanding! Eric spent hours trying to fix the problem I’ve had and never had a single complaint. Extremely likable and very knowledgeable guy, but also willing to always hear you out, amazing! I genuinely recommend this place to everyone in town that’a looking to do something on their cars!

Thank you for the review! We appreciate your business.

- Jay's Automotive - Bartlesville, OK
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